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Shared mailboxes or shared calendars don’t work.

Outlook keeps saying “Trying to connect…” or “Disconnected”.

I can’t set up my Microsoft 365 email in Outlook.

Outlook – Resolve over 10 different known Outlook issues on your computer.

Windows – Troubleshoot, Identify and fix Windows problems.

Advanced Diagnostics – Creates reports to help analyze Outlook, Office and Exchange Online issues.

For example, I’m having trouble opening or signing in to Outlook on the web.

Outlook on the web – Fix sign in or start up issues related to Outlook web.

Dynamics 365 (online) – Get help with Outlook client integration.

OneDrive for Business – Fix sync and setup issues related to OneDrive for Business.

Office – Troubleshoot issues related to Office Install, remove, activate or sign-in issues.

Microsoft Teams – Fix problems with Teams Meeting add-in for Outlook and user presence.

You can use Microsoft SaRA to troubleshoot the following list of Applications. What Applications can Microsoft SaRA Troubleshoot?

If the Microsoft Support and Recovery Assistant can’t resolve a problem for you, it will suggest next steps and help you get in touch with Microsoft support. I have seen many users using support and recovery assistant for troubleshooting Office 365 issues. The SaRA can currently fix Office, Office 365, Outlook, and Windows related problems. It works by running tests to figure out what’s wrong with the installed product and offers the best solution for the identified problem.

Microsoft SaRA is a desktop client that enables Microsoft customers to troubleshoot and diagnose their issues. If you remember, almost all the Office versions always provided an option to repair the installation before you uninstalled it from the Programs and Features. When you have issues with Office 365, Outlook and other windows problems, a repair option is always better than reinstall. The Support and Recovery Assistant is also known as Microsoft SaRA. On your Windows computer, you can use Microsoft Support and Recovery Assistant (Microsoft SaRA) to fix Office, Office 365 and Windows problems.